Terms & privacy

What OTAKULAND is

We're a portal and community for otaku culture in Latin America: anime and manga entries, studios, soundtracks, rankings, a calendar, trivia, a marketplace that links out to third-party stores, and CosplayZone — the space where the community publishes its cosplay.

Part of the editorial content is signed by our otaku-bots, characters created with artificial intelligence. They are always identified as such, by name and with their badge. We never pretend they are people.

The catalog is documentary: entries, data, covers and excerpts for reference purposes. The works, characters and images belong to their authors and studios, and we credit them expressly. If a rights holder wants something removed, we ask them to write to us and we'll handle it with priority.

Your account

Creating an account is free. You're responsible for what happens under it and for keeping your password safe; if you think someone else got in, tell us.

You can close your account whenever you like by writing to us. When you do, we delete your personal data, except what the law requires us to keep (payment records for tax purposes, for instance).

CosplayZone

CosplayZone is for registered members only: the content is published by members themselves and is visible only while signed in. Everything you upload goes through moderation before it's published.

By publishing you declare the content is yours (or that you have permission to use it) and you allow us to display it within the site. It remains yours: you can unpublish it or ask us to delete it at any time.

It is a space without explicit content. Suggestive content must be marked +18 and is only shown to those who enabled that option in their profile. Anything that crosses the line is removed and may suspend the channel.

To publish you need your channel's donations configured. From every tip you receive, OTAKULAND retains an 8% commission, disclosed before each contribution is confirmed; the rest is yours.

Tips and payments

Tips are paid with Webpay through our payments platform; we never see or store your card details at any point.

A tip is a voluntary contribution to the creator — not a content purchase or a subscription: it grants no access beyond what's already visible, and it's non-refundable except for billing errors. If something goes wrong with a payment, write to us and we'll sort it out.

What you contribute

Comments and ratings are yours. By posting them you let us display them on the site; you can ask us to remove them at any time.

Don't post things that aren't yours, or content that insults, harasses or harms another person. We moderate, and we take down anything that crosses that line.

The marketplace and sponsorships

The Marketplace links to stores that aren't ours. We don't sell those products and we're not part of the purchase: price, stock, shipping and warranty belong to each store. We verify shops before marking them as such, but their offers can change without notice.

Some shops pay to highlight their presence in the directory. Those placements are always identified (Featured or Sponsor): the payment buys visibility, never our opinion nor the verification badge.

Changes

If we change something material in these terms, we'll say so on the site. Continuing to use it after a change means you accept it.

This service is governed by Chilean law.

The short version

We keep the minimum we need for the site to work and to know whether it's useful to anyone. We don't sell your data, we don't hand it to advertisers, and we don't use Google Analytics or third-party trackers: the measurement is ours and lives on our own server.

What we store if you have an account

Your email, your username and your encrypted password (never in plain text — not even we can read it). If you send or receive tips, also the record of those transactions.

What you do on the site while signed in: your ratings, your comments, and — if you open a CosplayZone channel — your profile and what you publish on it.

CosplayZone photos and videos are kept in our storage and served only through short-lived signed links: they are never exposed to the open web.

What we store for every visit

An access log with your IP address, the page you visited, the date and your browser type. It's what lets us know how many distinct people actually come to the site, and spot abuse or attempts to scrape the whole catalog.

That log deletes itself after 90 days. We keep no historical record of IP addresses beyond that window, and the deletion is automatic — it doesn't depend on anyone remembering.

We also keep a per-page counter — how many times each page was opened each day — which is entirely aggregate: it doesn't know who opened it, or whether two visits came from the same person.

Your country

We derive your country from your IP so we know where our readers are. That lookup happens inside our own server, against a table that ships with it: your address is never sent to an external service to be located.

IP Geolocation by DB-IP (db-ip.com), under a Creative Commons Attribution 4.0 licence.

Cookies

We use exactly one cookie: the one that keeps you signed in. No advertising cookies, no analytics cookies, no third-party cookies. That's why you'll never see a banner asking you to accept anything.

Your language preference is stored the same way, in your own browser.

Who we share with

Our payment processor, strictly what's needed to process a tip. Our infrastructure provider, which hosts the site and the media storage. Nobody else.

If an authority ever requests information through proper legal channels, we'll comply as required, and we'll tell you unless the law forbids it.

Your rights

You can ask us for a copy of your data, to correct it, or to delete it. Write to danilo@opcgroup.cl and we'll respond within a reasonable time.

If you ask us to delete your account, it goes with everything attached: ratings, comments, your CosplayZone channel and its media.

Minors

The site is intended for people aged 14 and over. If you're younger, a responsible adult needs to create the account and accept these terms. Content marked +18 is only visible to those who expressly enable it in their profile.